Welcome to WanderlustCapsLLC!
Here you will find answers to common questions about our products, orders, payments, shipping, and returns.

General Questions

What is WanderlustCapsLLC?

WanderlustCapsLLC is a lifestyle headwear brand focused on providing stylish, comfortable, and quality caps designed for everyday wear and adventure.

We believe a great cap is more than an accessory — it is a way to express your style and personality.

Where is WanderlustCapsLLC located?

Our business is located at:

2934 Braeburn Way, Highlands Ranch CO 80126, United States

Ordering

How can I place an order?

You can place an order by selecting your favorite product, adding it to your cart, and completing checkout with your preferred payment method.

After your order is successfully placed, you will receive an order confirmation email.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible.

We process orders quickly, so changes or cancellations cannot be guaranteed once your order has entered processing or has been shipped.

How do I know if my order was confirmed?

After checkout, you will receive an order confirmation email with your order details.

If you do not receive it, please check your spam/junk folder or contact us.

Payment

What payment methods do you accept?

We accept the following secure payment methods:

• Visa
• Mastercard
• American Express (Amex)
• Discover
• Diners Club
• Apple Pay
• Google Pay
• Shop Pay

All available payment options will be displayed during checkout.

Is my payment information secure?

Yes. All payments are processed securely through trusted payment providers.

WanderlustCapsLLC does not store your complete payment card information.

Shipping

Where do you ship?

We currently ship within the United States only.

We do not offer international shipping at this time.

How much does shipping cost?

Our shipping rates are:

• Standard Shipping: $5.99
• Free Shipping: Orders over $50

The final shipping cost will be shown during checkout.

How long does shipping take?

Our estimated delivery time is:

• Handling Time: 0–1 business day
• Transit Time: 3–5 business days

Total Estimated Delivery Time: 3–6 business days

Delivery times may vary depending on your location, shipping carrier, holidays, weather conditions, or other circumstances outside our control.

What is your order cutoff time?

Our order cutoff time is:

5:00 PM

Orders placed before 5:00 PM will begin processing on the same business day.

Orders placed after 5:00 PM will be processed on the next business day.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy.

You may request a return within 30 days from the date your order is delivered.

Returned items must:

• Be unused and unworn
• Be in original condition
• Include original packaging and tags (if applicable)

Do you offer free returns?

Yes. WanderlustCapsLLC offers free returns on eligible return requests.

If your return is approved, we will provide return instructions.

Do you charge a restocking fee?

No. We do not charge any restocking fees for returned items.

How long do refunds take?

Once your return is received and inspected, approved refunds will be issued to your original payment method.

Please allow 5–7 business days for refunds to appear, depending on your payment provider or financial institution.

What items cannot be returned?

The following items cannot be returned:

• Gift cards
• Personalized or custom-made products
• Items marked as final sale

Damaged or Incorrect Orders

What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

We will review the issue and work with you to provide an appropriate solution.

Contact Us

If you have any additional questions, please contact us:

Business Name: WanderlustCapsLLC

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM

Phone: +1 (252) 248-5419

Email:  wlustcaps@gmail.com

Business Address: 2934 Braeburn Way, Highlands Ranch CO 80126, United States

We are always happy to help.